Bring AI in where your people burn out

You don’t need AI everywhere, We find the repetitive, high-friction work that wears your team down—and make it disappear.

Bring AI in where your people burn out

You don’t need AI everywhere, We find the repetitive, high-friction work that wears your team down—and make it disappear.

The difference between using AI to follow the crowd and using it to lead

Trendy doesn’t make it useful. We help you apply AI where it saves time and builds leverage.

How most teams embed AI

How most teams embed AI

Pick a tool because everyone else is using it

Launch a demo that looks impressive in slides but gets ignored in practice

Let models run without oversight or feedback loops

Pick a tool because everyone else is using it

Launch a demo that looks impressive in slides but gets ignored in practice

Let models run without oversight or feedback loops

How great teams embed AI

How great teams embed AI

Choose the right use case based on actual team friction

Embed AI in existing tools where people already do the work

Design for visibility, human control, and clear accountability

Choose the right use case based on actual team friction

Embed AI in existing tools where people already do the work

Design for visibility, human control, and clear accountability

VS

This is how Halcrow embeds AI

We don’t make AI loud. We make it useful—and quietly take work off your team’s plate.

Use cases pulled from the work everyone avoids (the best ones are hiding in the "I'll do it later" pile)

Inputs cleaned before anything gets automated—because garbage in still means garbage out

Feedback loops designed for humans, not data scientists

AI shaped to fit the process, not the other way around

Confidence thresholds set to avoid false certainty

TESTIMONIAL

TESTIMONIAL

TESTIMONIAL

“The team at Halcrow operates as a trusted partner at every stage of delivery. They’re pivotal in bringing engineering maturity to coordinate and execute large, complex projects.”

“The team at Halcrow operates as a trusted partner at every stage of delivery. They’re pivotal in bringing engineering maturity to coordinate and execute large, complex projects.”

“The team at Halcrow operates as a trusted partner at every stage of delivery. They’re pivotal in bringing engineering maturity to coordinate and execute large, complex projects.”

Arun Prasad

Arun Prasad

Arun Prasad

Founder, AIWhispr

Founder, AIWhispr

Founder, AIWhispr

Key Deliverables

What we deliver

Shortlist of AI use cases that make a real dent

We help you spot slow, repetitive work that’s easy to improve and worth doing right.

Shortlist of AI use cases that make a real dent

We help you spot slow, repetitive work that’s easy to improve and worth doing right.

Shortlist of AI use cases that make a real dent

We help you spot slow, repetitive work that’s easy to improve and worth doing right.

Workflow maps with clear AI fit

Know where to put it, where not to, and how it affects your team before we write a line of code.

Workflow maps with clear AI fit

Know where to put it, where not to, and how it affects your team before we write a line of code.

Workflow maps with clear AI fit

Know where to put it, where not to, and how it affects your team before we write a line of code.

Model choice and logic plan

Off-the-shelf or fine-tuned—we choose what fits the job, not what sounds exciting.

Model choice and logic plan

Off-the-shelf or fine-tuned—we choose what fits the job, not what sounds exciting.

Model choice and logic plan

Off-the-shelf or fine-tuned—we choose what fits the job, not what sounds exciting.

Integration into the tools you already use

Slack, dashboards, CRMs, internal platforms—we drop it where your team already works.

Integration into the tools you already use

Slack, dashboards, CRMs, internal platforms—we drop it where your team already works.

Integration into the tools you already use

Slack, dashboards, CRMs, internal platforms—we drop it where your team already works.

A feedback loop that doesn’t wait until phase two

The first version learns fast, gets monitored, and improves while people are actually using it.

A feedback loop that doesn’t wait until phase two

The first version learns fast, gets monitored, and improves while people are actually using it.

A feedback loop that doesn’t wait until phase two

The first version learns fast, gets monitored, and improves while people are actually using it.

Optional Add-Ons

Train models on your own data

Fine-tune outputs using tickets, chats, documents, or structured history from your tools.

Train models on your own data

Fine-tune outputs using tickets, chats, documents, or structured history from your tools.

Train models on your own data

Fine-tune outputs using tickets, chats, documents, or structured history from your tools.

Lock down access, logging, and output controls

Add clear permissions, track what’s happening, and keep risk off the table.

Lock down access, logging, and output controls

Add clear permissions, track what’s happening, and keep risk off the table.

Lock down access, logging, and output controls

Add clear permissions, track what’s happening, and keep risk off the table.

Design smart UI around the AI

Build a user-facing tool that feels like magic but actually earns it.

Design smart UI around the AI

Build a user-facing tool that feels like magic but actually earns it.

Design smart UI around the AI

Build a user-facing tool that feels like magic but actually earns it.

Not sure if your workflow needs AI or just a fix?

We’ll walk through what’s broken, what’s boring, and where smart automation could help.

What we build

Automation that earns its place in the day-to-day.

Internal tools that shave hours off weekly work

Tagging, triage, summaries, suggestions—all invisible, all useful.

Internal tools that shave hours off weekly work

Tagging, triage, summaries, suggestions—all invisible, all useful.

Internal tools that shave hours off weekly work

Tagging, triage, summaries, suggestions—all invisible, all useful.

Customer tools that feel faster and more helpful

From smarter search to instant responses without making it feel robotic.

Customer tools that feel faster and more helpful

From smarter search to instant responses without making it feel robotic.

Customer tools that feel faster and more helpful

From smarter search to instant responses without making it feel robotic.

Mini-copilots inside existing platforms

Drafts, lookups, next-best actions—all surfaced where your team already works.

Mini-copilots inside existing platforms

Drafts, lookups, next-best actions—all surfaced where your team already works.

Mini-copilots inside existing platforms

Drafts, lookups, next-best actions—all surfaced where your team already works.

Better data in, better answers out

We clean up what’s going into the system, so what comes out is actually useful.

Better data in, better answers out

We clean up what’s going into the system, so what comes out is actually useful.

Better data in, better answers out

We clean up what’s going into the system, so what comes out is actually useful.

No-code AI that doesn’t need a PhD to maintain

We build so your team can adjust, tune, and own it over time.

No-code AI that doesn’t need a PhD to maintain

We build so your team can adjust, tune, and own it over time.

No-code AI that doesn’t need a PhD to maintain

We build so your team can adjust, tune, and own it over time.

Control panels, not black boxes

You see what’s happening, can adjust what matters, and don’t have to trust a mystery engine.

Control panels, not black boxes

You see what’s happening, can adjust what matters, and don’t have to trust a mystery engine.

Control panels, not black boxes

You see what’s happening, can adjust what matters, and don’t have to trust a mystery engine.

What happens when AI makes work easier

When the AI is good, your team doesn’t notice it. They just move faster.

Results

Cut triage time in half by auto-sorting inbound requests in an internal ops team

Results

Replaced manual tagging across 20,000+ tickets/month with 90% accuracy

Results

Built an internal assistant that drafts replies and pulls data—now used daily across support, sales, and onboarding

Customers love Halcrow

Over one million engineering hours delivered to Australia's mid-market entrepreneurs and intrapreneurs

Over one million engineering hours delivered to Australia's mid-market entrepreneurs and intrapreneurs

Over one million engineering hours delivered to Australia's mid-market entrepreneurs and intrapreneurs

OUR CULTURE

OUR CULTURE

This is where good
work gets done

This is where good
work gets done

We only hire great minds who treat your ambition as their own—a culture that’s just been recognised with the Best Workplaces in Technology award.

We only hire great minds who treat your ambition as their own—a culture that’s just been recognised with the Best Workplaces in Technology award.

Message from CEO Sam Halcrow, showcasing trust and innovation as a technology partner.
Message from CEO Sam Halcrow, showcasing trust and innovation as a technology partner.
Message from CEO Sam Halcrow, showcasing trust and innovation as a technology partner.
Message from CEO Sam Halcrow, showcasing trust and innovation as a technology partner.
Message from CEO Sam Halcrow, showcasing trust and innovation as a technology partner.
Message from CEO Sam Halcrow, showcasing trust and innovation as a technology partner.

Tools and technologies we use

We bring deep expertise across the platforms your business runs on. Our certified engineers don't just use these tools—they know how to bend them to your competitive advantage.

Services that connect the dots

Services that connect the dots

Why work with Halcrow

With a heritage in craftsmanship and a mindset for scale, we embed AI like we embed engineers—with a clear job and real accountability.

01

Specialists

You'll be working with certified team members who have deep domain expertise

01

Specialists

You'll be working with certified team members who have deep domain expertise

01

Specialists

You'll be working with certified team members who have deep domain expertise

02

Ownership

We work like your internal team, with shared accountability

02

Ownership

We work like your internal team, with shared accountability

02

Ownership

We work like your internal team, with shared accountability

03

Obsession

We sweat every detail, test every edge case, and don’t stop until everything works beautifully

03

Obsession

We sweat every detail, test every edge case, and don’t stop until everything works beautifully

03

Obsession

We sweat every detail, test every edge case, and don’t stop until everything works beautifully

04

Craftsmanship

From model cars to modern systems, we’ve always cared about how it’s made

04

Craftsmanship

From model cars to modern systems, we’ve always cared about how it’s made

04

Craftsmanship

From model cars to modern systems, we’ve always cared about how it’s made

Let's find out if we're your unfair advantage

Let's find out if we're your unfair advantage

Let's find out if we're your unfair advantage

Frequently asked questions

What does Halcrow do?

What does Halcrow do?

What does Halcrow do?

How is Halcrow different from a software agency or consultancy?

How is Halcrow different from a software agency or consultancy?

How is Halcrow different from a software agency or consultancy?

Who does Halcrow work with?

Who does Halcrow work with?

Who does Halcrow work with?

Which industries does Halcrow support?

Which industries does Halcrow support?

Which industries does Halcrow support?

What is an embedded team model?

What is an embedded team model?

What is an embedded team model?

What if I don't know exactly what I need yet?

What if I don't know exactly what I need yet?

What if I don't know exactly what I need yet?