HALCROW + ATLASSIAN
Atlassian, working like a tool—not a to-do list
We help teams streamline Jira, Confluence, and Service Management so they can plan, build, and deliver without drowning in updates, cluttered boards, or endless workflows.









This isn’t just your business.
It’s your legacy.
We’ve got the credentials—and the experience to back them
We’ve worked across engineering, product, and operations teams to overhaul Jira, Confluence, and Service Management—bringing structure, speed, and sanity to delivery tooling without layering on red tape.
Our team holds:
Atlassian Certified Jira Project Administrator
Atlassian Certified Jira Project Administrator
Atlassian Certified Jira Project Administrator
Atlassian Certified Jira Service Management Administrator
Atlassian Certified Jira Service Management Administrator
Atlassian Certified Jira Service Management Administrator
Atlassian Certified Confluence Space Administrator
Atlassian Certified Confluence Space Administrator
Atlassian Certified Confluence Space Administrator
Advanced Roadmaps for Jira Certification
Advanced Roadmaps for Jira Certification
Advanced Roadmaps for Jira Certification
Plus Deep Experience In:
Jira Cloud & Data Center architecture
Jira Cloud & Data Center architecture
Jira Cloud & Data Center architecture
Advanced permissions and global configuration
Advanced permissions and global configuration
Advanced permissions and global configuration
Custom scripting (e.g. using Automation for Jira, ScriptRunner)
Custom scripting (e.g. using Automation for Jira, ScriptRunner)
Custom scripting (e.g. using Automation for Jira, ScriptRunner)
API-based integrations (e.g. GitHub, Salesforce, AWS, ServiceNow)
API-based integrations (e.g. GitHub, Salesforce, AWS, ServiceNow)
API-based integrations (e.g. GitHub, Salesforce, AWS, ServiceNow)
Migrations from Server to Cloud
Migrations from Server to Cloud
Migrations from Server to Cloud
Marketplace app evaluations and tuning
Marketplace app evaluations and tuning
Marketplace app evaluations and tuning
Confluence macros, templates, and usage design
Confluence macros, templates, and usage design
Confluence macros, templates, and usage design


Atlassian Partner
We set up Jira and Confluence for delivery workflows, sprint cadences, and engineering visibility.


Atlassian Partner
We set up Jira and Confluence for delivery workflows, sprint cadences, and engineering visibility.


Atlassian Partner
We set up Jira and Confluence for delivery workflows, sprint cadences, and engineering visibility.
Customers love Halcrow
Over one million engineering hours delivered to Australia's mid-market entrepreneurs and intrapreneurs
Over one million engineering hours delivered to Australia's mid-market entrepreneurs and intrapreneurs
Over one million engineering hours delivered to Australia's mid-market entrepreneurs and intrapreneurs
Common misconceptions
The difference between using it and using it well
It’s not about the toolset—it’s about whether the system helps teams deliver, or gets in their way.
How teams normally use it
How teams normally use it
Treat Jira like a compliance tool instead of a delivery enabler
Let boards and projects multiply with no clear ownership
Spend more time updating tickets than shipping work
Treat Jira like a compliance tool instead of a delivery enabler
Let boards and projects multiply with no clear ownership
Spend more time updating tickets than shipping work
How good teams approach it
How good teams approach it
Design workflows around how teams actually plan and ship
Clean up cluttered configs, permissions, and automations
Connect Jira to roadmap, reporting, and ops tools for true visibility
Design workflows around how teams actually plan and ship
Clean up cluttered configs, permissions, and automations
Connect Jira to roadmap, reporting, and ops tools for true visibility
VS
This is how Halcrow does Atlassian
We don’t just optimise tickets—we design systems that support pace, clarity, and accountability across fast-moving teams.
We work directly with product, engineering, and delivery leaders—not just tooling admins
We streamline Jira boards, workflows, and permissions to reflect how your team actually works
We implement clear naming, reporting, and sprint structures to reduce noise
We connect Atlassian to your roadmap tools, analytics, and comms stack
We help leadership get visibility without slowing down execution
We simplify Service Management and Confluence for easy handoffs across teams
TESTIMONIAL
TESTIMONIAL
TESTIMONIAL
“In a short period of time, Halcrow demonstrated an exceptional ability to align the right technical expertise with our specific needs.”
“In a short period of time, Halcrow demonstrated an exceptional ability to align the right technical expertise with our specific needs.”
“In a short period of time, Halcrow demonstrated an exceptional ability to align the right technical expertise with our specific needs.”

Tim Buric
Tim Buric
Tim Buric
CTO, Agilyx Group
CTO, Agilyx Group
CTO, Agilyx Group
What we build in Atlassian
Jira project restructuring
Fewer boards, cleaner flows, better delivery
Jira project restructuring
Fewer boards, cleaner flows, better delivery
Jira project restructuring
Fewer boards, cleaner flows, better delivery
Sprint and backlog design
Align planning with real-world team velocity
Sprint and backlog design
Align planning with real-world team velocity
Sprint and backlog design
Align planning with real-world team velocity
Service Desk flows
Fast triage, ownership, and escalations
Service Desk flows
Fast triage, ownership, and escalations
Service Desk flows
Fast triage, ownership, and escalations
Confluence setup
Clean templates, smart linking, zero sprawl
Confluence setup
Clean templates, smart linking, zero sprawl
Confluence setup
Clean templates, smart linking, zero sprawl
Reporting dashboards
Actionable insights into progress, blockers, and scope
Reporting dashboards
Actionable insights into progress, blockers, and scope
Reporting dashboards
Actionable insights into progress, blockers, and scope
Tool integrations
Connect Jira to GitHub, Slack, Figma, and Notion
Tool integrations
Connect Jira to GitHub, Slack, Figma, and Notion
Tool integrations
Connect Jira to GitHub, Slack, Figma, and Notion
What happens when Atlassian stops adding extra work
We help teams escape the ticket-chasing treadmill—so they spend less time updating Jira, and more time actually delivering.
Results
Cut Jira ticket volume by 50% with board consolidation and clearer workflows
Results
Improved sprint delivery accuracy by 40% via better backlog and reporting setup
Results
Reduced update overhead by 60% with automation and streamlined dashboards
OUR CULTURE
OUR CULTURE
This is where good
work gets done
This is where good
work gets done
We only hire great minds who treat your ambition as their own—a culture that’s just been recognised with the Best Workplaces in Technology award.
We only hire great minds who treat your ambition as their own—a culture that’s just been recognised with the Best Workplaces in Technology award.









Why Atlassian is a good choice for scaling companies
Flexible delivery tooling
Works for product, engineering, and ops at any stage
Flexible delivery tooling
Works for product, engineering, and ops at any stage
Flexible delivery tooling
Works for product, engineering, and ops at any stage
Strong reporting and traceability
End-to-end visibility from roadmap to rollout
Strong reporting and traceability
End-to-end visibility from roadmap to rollout
Strong reporting and traceability
End-to-end visibility from roadmap to rollout
Integrates cleanly
Easy connections to GitHub, Slack, Figma, and more
Integrates cleanly
Easy connections to GitHub, Slack, Figma, and more
Integrates cleanly
Easy connections to GitHub, Slack, Figma, and more
Highly customisable
Adapt workflows without reinventing everything
Highly customisable
Adapt workflows without reinventing everything
Highly customisable
Adapt workflows without reinventing everything
Supports autonomy
Teams can move fast while leadership stays aligned
Supports autonomy
Teams can move fast while leadership stays aligned
Supports autonomy
Teams can move fast while leadership stays aligned
Proven at scale
Used by high-performing teams around the world
Proven at scale
Used by high-performing teams around the world
Proven at scale
Used by high-performing teams around the world
Why work with Halcrow
01
Specialists
You'll be working with certified team members who have deep domain expertise
01
Specialists
You'll be working with certified team members who have deep domain expertise
01
Specialists
You'll be working with certified team members who have deep domain expertise



02
Ownership
We work like your internal team, with shared accountability
02
Ownership
We work like your internal team, with shared accountability
02
Ownership
We work like your internal team, with shared accountability
03
Obsession
We sweat every detail, test every edge case, and don’t stop until everything works beautifully
03
Obsession
We sweat every detail, test every edge case, and don’t stop until everything works beautifully
03
Obsession
We sweat every detail, test every edge case, and don’t stop until everything works beautifully
04
Craftsmanship
From model cars to modern systems, we’ve always cared about how it’s made
04
Craftsmanship
From model cars to modern systems, we’ve always cared about how it’s made
04
Craftsmanship
From model cars to modern systems, we’ve always cared about how it’s made

Let's find out if we're your unfair advantage

Let's find out if we're your unfair advantage

Let's find out if we're your unfair advantage
Relevant applications
Where else we can help if Atlassian is part of your stack.
Relevant frameworks and languages
Relevant frameworks and languages
Relevant services
Frequently asked questions
What does Halcrow do?
What does Halcrow do?
What does Halcrow do?
How is Halcrow different from a software agency or consultancy?
How is Halcrow different from a software agency or consultancy?
How is Halcrow different from a software agency or consultancy?
Who does Halcrow work with?
Who does Halcrow work with?
Who does Halcrow work with?
Which industries does Halcrow support?
Which industries does Halcrow support?
Which industries does Halcrow support?
What is an embedded team model?
What is an embedded team model?
What is an embedded team model?
What if I don't know exactly what I need yet?
What if I don't know exactly what I need yet?
What if I don't know exactly what I need yet?